Automating Inequality

Author describes case studies on how inequality is being automated and targeted on certain groups of people. She describes three cases in United States where the new technologies we’re seeing absolutely have the potential to lower barriers, to integrate services, and to really act to make social service systems more efficient and more navigable, what I found in my seven years of reporting on the book is that what we’re actually doing is creating what I call a digital poorhouse, which is an invisible institution that profiles, polices, and punishes the poor when they come into contact with public services.